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Privacy Policy

How we handle the information you share with us through this website.

This Privacy Policy explains how PacWest Retaining Walls (“PacWest Retaining Walls,” “we,” “us,” or “our”) collects, uses, and protects information when you visit https://pacwestretainingwalls.com (the “Site”) or contact us through it.

Last updated: July 15, 2026

Information we collect

We collect the following information:

  • Information you provide. When you fill out a contact form, request a bid, submit plans, or otherwise reach out, we collect the details you enter, such as your name, company, phone number, email address, project location, project details, and any files or drawings you upload.
  • Information collected automatically. When you use the Site, our analytics and advertising tools may collect standard technical information such as your IP address, browser type, device information, pages viewed, referring pages, and the actions you take on the Site (for example, clicking a phone number or submitting a form).

How we use your information

We use the information we collect to:

  • Respond to your inquiries and prepare bids and estimates;
  • Provide and coordinate our retaining wall, excavation, and trucking services;
  • Communicate with you about your project and our services;
  • Operate, maintain, and improve the Site;
  • Measure and improve our marketing, including understanding which ads and pages lead to inquiries; and
  • Detect, prevent, and address fraud, spam, and abuse.

Cookies, analytics, and advertising

We use cookies and similar technologies to operate the Site and to understand how it is used. This includes third-party services such as Google Analytics and Google Ads, which may set cookies and collect usage data to help us measure performance and show relevant ads (including remarketing to people who have previously visited the Site).

You can control this tracking in several ways:

How we share information

We do not sell your personal information. We share information only as needed to run our business, including with:

  • Service providers that help us operate the Site and communicate with you (for example, our website host, email delivery provider, file storage, and analytics and advertising providers), who may only use the information to provide services to us; and
  • Legal and safety purposes, when required by law or to protect our rights, property, or safety, or that of others.

Data retention

We keep the information you submit for as long as needed to respond to your inquiry, provide our services, and meet our legal, accounting, and business requirements, after which we delete or anonymize it.

Data security

We take reasonable measures to protect the information you provide. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

You may contact us at any time to ask what information we hold about you, to correct it, or to request that we delete it. Depending on where you live, you may have additional rights under applicable privacy laws. To make a request, use the contact details below.

Children’s privacy

The Site is intended for a business and general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children.

Third-party links

The Site may link to other websites, including our sister company. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Site after changes take effect means you accept the updated policy.

Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Looking for how to reach us about a project instead? Visit our contact page.

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